Find the deal size below which every custom request is a loss. Pre-filled with rough defaults – change to your numbers.
Count everyone who touches it: developer, design, QA, DevOps, PM – not just the coder.
End to end: from spec to live, including testing and rollout. Most custom features land in 2–8 weeks.
Salary + overhead, blended across the team. Don't know exactly? €7–10K per person-month is typical for EU.
Benchmark: Median B2B SaaS gross margin 2024 = 74% – ChartMogul. Simplified – the full calc uses contribution margin (after direct service costs).
Benchmark: Most Series A B2B SaaS contracts are annual – SaaS Capital 2025
Benchmark: Median ACV – early-stage (<$5M ARR) ~$12K, growth-stage ($10–50M ARR) ~$35K (Optifai 2026, n=939); all-company median $26K (SaaS Capital 2025)
This covers development only. CAC, onboarding and the support tail sit on top – this calculator doesn't count them. Even above the threshold, real payback on a deal can still be negative.
Your real per-deal floor comes from your Jira and CRM data.
Directional screen, not an audit – management-grade range, not a precise figure. Built from the team size and time you estimate, plus gross margin; the precise threshold uses your actual delivery-team allocation and contribution margin, computed in a Diagnostic Sprint from your Jira and CRM. Assumes one custom request per deal; multiple requests scale the minimum proportionally.